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Our policies | Corporate Governance | Your Society | YBS

Your Society (About us) Inside your society Operating Responsibly Our policies

Our Policies

We have a number of policies in place to ensure we always behave in the right way and limit risks of things going wrong.

Policy Overviews

Collections and Recoveries Policy (Retail) Overview
Complaints Policy Overview 
Environmental and Climate Change Policy Overview
Financial Crime Policy Overview 
Financial Promotions Policy Overview
Fire, Health and Safety Policy (Internal Version) 
Information Management Policy Overview 
Information & Cyber Security Policy Overview
Modern Slavery Policy Overview
Political and Public Policy Engagement Policy Overview
Procurement Outsourcing Third Party Risk Management Policy Overview
Product and Distribution Governance Policy Overview 
Sales Policy Overview
Training & Competence Policy Guide
Vulnerable Customer Policy Overview 
Whistleblowing Policy Overview

HR Policies and Statements

Family Leave Policy Overview
Flexible Working Policy Overview
Redeployment Policy Overview
Secondments Policy Overview

Supporting Documents

Gender Pay Reporting
Health & Safety Reporting 
Our Trust Code
Political Engagement Log
Standards for Suppliers
Wellbeing Strategy

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Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Head Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. References to ‘YBS Group’ or ‘Yorkshire Group’ refer to Yorkshire Building Society, the trading names under which it operates (Barnsley Building Society, Barnsley, Chelsea Building Society, Chelsea, Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies. Egg is a registered trademark of Yorkshire Building Society. FareShare is a registered charity in England & Wales (1100051) and Scotland (SC052672). Small Change Big Difference® is a registered trademark of Yorkshire Building Society.

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. *Calls to 0800 numbers are free of charge from a landline or mobile. Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile.

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