Power of attorney

If you need to register power of attorney, we can help.

Want to register court of protection?

What is power of attorney?

A power of attorney is a legal document. It gives a person (or persons) the power to act on the behalf of another person. This is in relation to their:
 
  • Personal welfare
  • Property
  • Financial affairs.
You may need to do this because of:
 
  • Illness or disability
  • Living abroad.

How to register to use power of attorney with an N&P account

Number 1

Create a lasting power of attorney (LPA)

Download and complete the form for your country.
Number 2

Complete our YBS power of attorney form

Number 3

Visit a YBS branch/agency or register by post

Please read about the FSCS before you apply.

Visit a YBS branch or register by post

Registering at a branch
Take the government lasting power of attorney documents and our YBS power of attorney form to a YBS branch or agency. A member of our team will help you register.
Applying by post 
Send the government lasting power of attorney documents and our YBS power of attorney form to:

Customer Service Centre
Norwich and Peterborough
PO Box 937
Newport
NP23 9QJ

Proof of Identity

If you visit a YBS branch or apply by post, you will need proof of identity and proof of address.
Apply in person
 

If you’re applying in person at a YBS branch or agency, we’ll need to see a:

  • Proof of name document
  • Proof of address document.

These need to be original documents, not copies.

Applying by post in person

If you’re applying by post, you will need to send:

  • One proof of name document
  • One proof of address document
  • A further piece of proof for either name or address. 

We can accept photocopies when you apply by post (not photographs). If you can’t get proof of your current address, we may be able to make exceptions. Get in touch to explain your situation.

What proof can I use?

Proof of name and identity

You can use:

  • Current signed passport (UK or foreign)
  • Current EU or UK photo card driving licence (full or provisional) or full UK driving licence (old style)
  • Current residence permit issued by the Home Office to EU National
  • Current EU member state ID card
  • Current British Armed Forces ID card
  • HMRC (Inland Revenue) coding/assessment /statement/tax credit letter (which must state your National Insurance 
  • number), issued in the last 12 months (Not a P45 or P60)
  • Letter from the Department for Works and Pension (DWP), Pension Service
  • Job Centre Plus or local authority confirming right to benefits issued in the last 12 months
  • Current signed employer’s photo ID card
  • Current UK firearms certificate
  • Current Foreign National ID card
  • Current UK disabled person’s blue badge.

Visit us

Visit your nearest YBS branch or agency.

Give us a call to discuss your N&P account

0345 848 0246

9am to 5pm Monday to Friday

Write to us

Customer Service Centre

Norwich and Peterborough
PO Box 937
Newport
NP23 9QJ

Power of attorney – helpful terms and contacts