How to make a claim
To make a claim simply call 0345 072 2179.
Our claims team will be able to answer your questions and give you the information you need to ensure that making a claim is straightforward, quick and hassle free.
The telephone lines are open
8am - 8pm: Mon to Fri
8am - 1pm: Sat
The team will register your claim and provide you with all the help and guidance they can.
If you benefit from Home Emergency cover on your policy then your home may be protected against certain emergency situations. The Home Emergency team can be contacted 24 hours a day 7 days a week on 0345 072 7149.
We are here to support you, working together to help make those difficult times a little bit easier.
As an Intermediary, we act on behalf of RSA in arranging your insurance. Your insurance will be underwritten and administered by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.